Showing posts with label Lead nurturing best practices. Show all posts
Showing posts with label Lead nurturing best practices. Show all posts

Wednesday, September 5, 2012

How to Leverage Marketing Automation Tools for Lead Generation

The surge in Internet usage and the overdose of digital information have brought about a huge transformation is the B2B selling process. It has been researched and found out that most buyers prefer to do their research about what they want to buy before reaching out to the company’s hotline.

It is important for sellers to also be informed about their prospect’s wishes. So, there is a need for sales teams to be aware of all the activities that the prospects are doing on the site.

Most company websites have online information filling forms. They know what to do when someone responds to an RFP, or fills up a Contact Us form. Companies are also potential prospects and are reaching out to marketers even if they are not choosing to identify themselves by filling out a form. Therefore, it is crucial to have a platform where both types of visitors are identified – those that choose to identify themselves and those that remain anonymous.

Most analytics tools (like Google Analytics) are more very useful to B2C audiences and hence the talk of summary metrics (number of visit to a page) and Goal completes (who is buying, where are they dropping out etc) which are not quite as relevant from a B2B standpoint. For a B2B environment the marketing automation software used has to be relevant to both Sales and Marketing teams.

When it comes to B2B selling, companies need lead data that is actionable and provides consistent information to all sales teams. This data should help to identify potential prospects, provide some background information to determine if they are qualified and in turn help in reaching out to them.

By using marketing automation solutions for lead generation, marketers can expect the following:

1. Trace Online Activity
Marketing automation tools help in tracking information such as visits made to important pages, downloading content, attending a Webinar, responding to an email sent out, copying content on the site, visiting site from a 3rd party review publisher site, etc. This can be very useful for B2B lead generation.

2. Identify Lead Background Information
Marketing automation solutions help B2B companies to identify the name of the company. Structured data like company size, location, industry can also be identified and be used to determine if the corporate visitor is in the target segment or not and help marketing teams to make a quick decision.

3. Choose Warm Leads Only
There is a lot of data that can be gathered from the interactions of the website visitors with the site. Users can set proactive alerts based on important criteria such as first time visitor from a company, a person from a named account visiting the pricing page, etc can be very useful to a B2B marketer.

4. Identify Target Segment Buyer
There are many people involved in the decision making process, information on their interaction should also be considered to track what the customers are doing. If the contacted person has delegated the responsibility then, it is important to be able to track both individuals and also the company behavior over time to gauge interest levels and qualify them.



Also read on - Lead management, Lead nurturing best practices

Monday, December 5, 2011

Measuring B2B Marketing ROI




One of the key factors for performance measurement while implementing marketing automation software for B2B marketing is Return on Investment (ROI). Whether we like or dismiss it, ROI measurement is a deciding the performance of marketers and marketing agencies. Here are a few reasons on why ROI measurement can actually be a boon for a marketer.

Helps optimize marketing campaign resources
Since B2B marketers use multiple campaigns and multiple channels to promote these campaigns – knowing which campaigns or channels are bringing in the leads or business enquiries can help optimize the company’s resources and spends on those campaigns and channels that are yielding the desired results.

Increases the risk-taking quotient
If marketers can track their performance and the way their efforts yield results, they will become more comfortable taking risks and checking out new avenues and methods of marketing, than the tried and tested formula. By measuring returns marketers can limit the company spending when marketing efforts are not responding as expected.

Improved Budgeting
Investing marketing budget on the right channels can ensure that the company can get maximum out of investments, but deciding on which channels are more popular with target audience can be tough decision to make. During such times, ROI data can show the marketing channels that are most receptive, thereby helping top management to make a quick decision.

Better Prospecting
Measuring the ROI helps companies to predict and prepare for the future. How a company has been performing in the previous years, how much did marketing contribute, what were the pitfalls and achievements, etc. become the ground for estimating and evaluating on what the company can safely expect in future from their marketing activities.

Fodder for marketing collaterals
Measuring marketing ROI will provide enough fodder for the company’s marketing collaterals like, case studies, blogs and whitepapers that can be used for lead generation.

Better strategizing
ROI analysis helps to evaluate and analyze a new marketing strategy or improve the overall marketing strategy, add different elements, make it more dynamic, yet practical. This helps to create a clear roadmap that ensures more productivity and better performance by marketing teams.

Some B2B companies do not measure ROI thinking that it may disclose the faults with a campaign or highlight its pitfalls. On the other hand, the fore sight that ROI measurement provides is invaluable to marketers, which should not be avoided at any cost.

How Marketing Automation Helps
Marketing ROI can largely be enhanced if prospect intent is deduced early in the sales funnel. By introducing marketing automation software for lead generation, marketers can:

·         For Lead Generation - Track visitor behavior and measure their intent and interest levels.
·         For Lead Management - Empower the sales team with superior lead intelligence and ample prospect information that can help close deals faster and shorten the sales cycle.
·         Easily measure ROI using integration and analytics features

Also read on - Lead nurturing best practices, lead scoring

Thursday, November 10, 2011

Creating a Marketing Revolution with Lead Generation Software



Lead generation always takes precedence for marketers despite the fact that businesses have to deal with limited resources and time constraints. To connect with customers, a large part of today’s businesses are using a number of contemporary methods and techniques. Marketing teams are under tremendous pressure to come up with strategies to generate effective and qualified leads. And this can be successfully achieved only when there is collaboration and harmony with between the sales and the marketing teams. Lead generation needs to be all about quality and not quantity, and many companies have revamped their lead generating tactics.

For companies to be successful, lead generation needs to be the focus of business. Effective planning and maintaining a consistent marketing automation tool effort are the two biggest challenges of any promotion, and by adopting the right lead generation plan with helpful tools, there can be a significant difference.  If you do not have a workable lead generation system, then your attempts at lead generation can get difficult. It is therefore necessary to have a complete set of sales lead generation tools at your fingertips to reach your sales prospects.

Making the best of a lead generation software
Having the right lead generation software can be a game changer for any business. Lead Generation Software can add new dimensions without affecting your existing sales. It is a  powerful tool that captures the names and contact information of your prospects from online directories. It is an effective technique that can dramatically lower your lead costs. As it is automated, it facilitates a database of your own out of the generated business contacts and is one of the many lead generation techniques that can help in increasing your traffic and advertising. Lead generation software can manage any kind of leads and do wonders with your lead generation efforts. As lead generation software helps in sorting out the leads, it also helps in distributing them to the sales department. Installing leads generation software is an effective option as they identify your target customer and make all the right decisions for you. Software as a service will help you acquire your customers’ confidence.

With the right system, you can make the most of your lead generation software. With qualified lead generation leveraging efficiencies, marketers can determine their ideal prospects and create the perfect formula for generating leads to drive that population and control your ROI destiny with lead generation software.

Also read on - Lead management

Friday, August 12, 2011

Intelligent Lead Management Strategies


A mutual effort between sales and marketing  is the most important in lead management , as these two departments determine the success of a business to a large extent. As we know, leads are crucial links to any prospective sale. Converting these leads to sales and enforcing a stable lead management process is what ensures success in a business.

Combining the Chalk and Cheese
A business could suffer enormously, if there is a difference with the sales and marketing teams. To make progressive headway businesses should understand the need for marketing and sales alignment, and make optimum use of lead management capabilities. The process may not  be  an easy one, though some best practices in lead management can help enhance productivity and quicken the sales cycle.
It is vital to focus on retention and nurturing of leads with the help of a process that integrates sales and marketing efforts. Marketing automation software can facilitate such a process by providing favorable lead management solutions that help marketing teams to nurture leads during the early stages and make them qualified enough for the sales team to pursue further.
Lead Management Benefits
  1. Keeping a tab on each lead –Helps in keeping the sales team clued in on the leads that have been contacted. This way the leads are more systematized, and multiple contacts with prospective customers can be avoided.. .
  2. Concentrate on Sales – Lead management eliminates time-wasting tactics such as cold calling, and provides a good opportunity for your sales team to concentrate efforts on sales-ready leads.
  3. Lead Segmentation – Lead management can be helpful in categorizing leads as per their locations, occupations, business etc. This in turn helps you to identify their needs and sell accordingly. Also, with the help of lead scoring you can choose leads that you wish to pursue and those that you want to nurture.
  4. Predictability & Analytical Advantage – Data gathered through lead management can be used as reference for future enhancement, and for ensuring complete customer satisfaction.
  5. Collaboration & Team Work – Lead management allows each team member to see their individual progress as well as that of others. This gives them a chance to correct their mistakes and enhance their efforts.
  6. Personal Touch – Lead nurturing and other lead management techniques give a personal touch to your relationship with prospects, and help in developing a strong bond, which is not possible through cold calling.
  7. Flexibility & Versatility– Every business has different needs and lead management programs can be customized according to the requirements of your business.
  8. Comprehensive Information– Lead management can help you gain valuable information about your leads, and can give you a fairly good idea on which are the best channels to approach them and what messages would be most appropriate for them.
Managing leads effectively is most vital and cannot be stressed enough. A strategic leads management is perhaps the best solution in today’s competitive market environment.
Hence, by following lead nurturing best practices and employing marketing automation solutions, your sales and marketing teams can work in unison towards the common business goal, and achieve the desired results.


Wednesday, July 6, 2011

Sales Enabling Rich Lead Nurturing Experiences


Sales has become tough due to competition and the availability of choices. You can no longer embark upon a blatantly hard hitting sales promotion. The current generation consists of customers who evaluate all possible avenues and weigh the pros and cons before finalizing the product that they wish to purchase. In today’s environment, marketing and sales campaigning has to be subtle to avoid being rebuffed. The customers do not want to make impulsive decisions, and only after confirming the veracity of the products do they take the final step.

Thus present day sales and marketing automation professionals have to work a lot harder than their traditional counterparts. They have to adopt innovative concepts and thoroughly practical ideas to make their products believable. Today’s customer is far more intelligent and knowledgeable and does not want to rush. To capture a customer’s attention is hard indeed, and to retain it is even harder. It has been seen that businesses that try to develop their relations with customers have been able to achieve success. This is called lead nurturing.

By practicing lead nurturing strategies you can study your target audience properly and identify their requirements. Once you know what your customers want you will have to implement approaches that best address their concerns and fulfill their needs to the maximum. You will have to ensure that your customers are aware of your existence by sending them relevant information from time to time. Personalized and educative lead nurturing techniques tend to be more successful than the usual direct suggestive methods.
The idea of nurturing relationships alone won’t bear any fruits. In addition, you need to employ tools that can assist and provide you with persistent and compelling results. Ideally a lead nurturing program will help you categorize your customers according to their levels of eagerness to purchase your product. This gives you a clear idea about the customers who are top priority and those that still need to be worked on. Your sales team can start giving special attention to prospective customers while trying to build a relationship with those that have not yet made up their minds.

Employing automated lead nurturing programs is a great help as all your processes are executed in a systematic manner thereby eliminating any errors. The possibility of overlooking a prospective lead is no longer a concern as the program ensures all data is captured efficiently and effectively. The software provides extensive support towards an optimized lead management process. With the help of this software your sales team will be well informed on how and when to approach customers without being annoying or overindulgent.

Know more - lead nurturing definition, lead nurturing best practices, lead management system

Friday, June 3, 2011

Can Modern Marketing Tactics Out-beat Traditional Ones


Marketing as a concept has been around for quite a while, its the techniques that undergoes changes over time. While the old school of marketing relied on expensive billboards, phone book ads, and magazine ads etc which required large scale investments and sometimes offered zero returns, the advent of the Internet, however has ushered in a new dimension in marketing.

The New Age of Online Marketing

The old school definition for marketing has been replaced by a new one. Today’s marketing strategies are more interactive and inexpensive and offer definite results. All this has been made possible by the Internet and its inherent paraphernalia which includes blogs, e-books, online advertising, community forums etc. The Internet has also facilitated communication with customers in real-time through social networks. So marketers can now instantly assess the performance of their campaigns and be more responsive to prospects’ demands.

Opportunities Presented by Contemporary Marketing Techniques

Digital marketing strategies help businesses reach out to a wider audience through online media, social networking sites and other cloud-based avenues. This improves visibility and offers several other benefits which includes:
  • Effective Monitoring –  Successful Businesses require a lot of information about competitors, prospects-their needs, and opinions. Hence monitoring sources where vitally relevant information may be acquired, is important. Social networks, blogs, newsfeeds and newsletters, search engines, forums and Google alerts can provide easy access to popular views and opinions. And new marketing technology helps monitor these sources.
  • List Building – A group segmentation pattern for competitors, prospective leads, customers and industry experts, has to be followed. Constant interaction with these groups and regular updates from them are essential to develop effective campaigns. With a new age marketing technology like automation software, segmentation and timely communication are guaranteed.
  • Optimization of Content – Businesses need to optimize the content of their communication with popular keywords and compelling content to ensure maximum reach. And today, advanced Search Engine Optimization techniques help in understanding the actual reach of the content.
  • Brand Management – It is very important to maintain brand consistency. Online customers need to be constantly engaged in order to build a long lasting  relationship with them. Marketing Automation technology today facilitates this with lead nurturing best practices, thereby improving sales opportunities.

Leverage Your Online Marketing Strength Smartly

The worldwide web has opened up new avenues which businesses can utilize to promote their products and services effectively. They present opportunities to understand prospects’ needs and cater to them in a better way. Marketing automation software has further simplified online marketing by offering lead scoring, and lead nurturing capabilities, which help streamline processes and achieve better results.

b2b lead scoring, lead management system

Monday, January 17, 2011

Can Modern Marketing Tactics Out-beat Traditional Ones?

Marketing as a concept has been around for quite a while, its the techniques that undergoes changes over time. While the old school of marketing relied on expensive billboards, phone book ads, and magazine ads etc which required large scale investments and sometimes offered zero returns, the advent of the Internet, however has ushered in a new dimension in marketing.

The New Age of Online Marketing

The old school definition for marketing has been replaced by a new one. Today’s marketing strategies are more interactive and inexpensive and offer definite results. All this has been made possible by the Internet and its inherent paraphernalia which includes blogs, e-books, online advertising, community forums etc. The Internet has also facilitated communication with customers in real-time through social networks. So marketers can now instantly assess the performance of their campaigns and be more responsive to prospects’ demands.

Opportunities Presented by Contemporary Marketing Techniques

Digital marketing strategies help businesses reach out to a wider audience through online media, social networking sites and other cloud-based avenues. This improves visibility and offers several other benefits which includes:
  • Effective Monitoring –  Successful Businesses require a lot of information about competitors, prospects-their needs, and opinions. Hence monitoring sources where vitally relevant information may be acquired, is important. Social networks, blogs, newsfeeds and newsletters, search engines, forums and Google alerts can provide easy access to popular views and opinions. And new marketing technology helps monitor these sources.
  • List Building – A group segmentation pattern for competitors, prospective leads, customers and industry experts, has to be followed. Constant interaction with these groups and regular updates from them are essential to develop effective campaigns. With a new age marketing technology like automation software, segmentation and timely communication are guaranteed.
  • Optimization of Content – Businesses need to optimize the content of their communication with popular keywords and compelling content to ensure maximum reach. And today, advanced Search Engine Optimization techniques help in understanding the actual reach of the content.
  • Brand Management – It is very important to maintain brand consistency. Online customers need to be constantly engaged in order to build a long lasting  relationship with them. Marketing Automation technology today facilitates this with lead nurturing best practices, thereby improving sales opportunities.

Leverage Your Online Marketing Strength Smartly

The worldwide web has opened up new avenues which businesses can utilize to promote their products and services effectively. They present opportunities to understand prospects’ needs and cater to them in a better way. Marketing automation software has further simplified online marketing by offering lead scoring, lead management and lead nurturing capabilities, which help streamline processes and achieve better results.http://marketingautomationtool.viviti.com/entries/business/build-relationships-with-lead-nurturing

Sunday, December 12, 2010

Digital Marketing Brilliance for B2B Elevation





The use of advanced technologies to facilitate new and innovative marketing strategies has become a prerequisite for survival in a fiercely competitive business environment. Marketing today, is forming a strong base with a customer and not just selling a product. The emphasis is more on building and maintaining a strong, lasting credible alliance with customers. Hence, lead nurturing and lead scoring are considered as the most vital components in B2B marketing.

Automated processes like the marketing automation software are fast substituting the usual manual marketing processes, thus refining the process of managing and tracking marketing campaigns. There have been automating marketing strategies that have borne results and those that have failed.It eases market segmentation by identifying target markets, and collecting all the relevant information.

The Digital Marketing Exodus

Digital technology has taken over the world of communication. Email has become the staple of our daily existence. Almost every other individual has an email Id which is is checked regularly.. And the social networking realm has changed the way people communicate and stay in touch. Consequently, the online medium has become ‘the most desirable’ platform for B2B lead nurturing and marketing.

Without huge investments, businesses have gauged the  potential of online media for promoting products.

. By using online channels for sending promotions, newsletters, product releases, updates on services, invitations etc businesses can build a database replete with all the information of customers such as their contact details, demographic locations, their interests and their purchase history. This wealth of information can be further used for lead nurturing purposes.

Nurturing Leads through the Digital Medium
Lead nurturing best practices need to be employed, as the primary objective is to transform prospective leads into sales and simultaneously maintaining a steady customer relationship.

Lead nurturing requires a great deal of planning along with technological assistance. The networking sites provide an appropriate platform for maintaining contact with a prospective customer without being aggressive or intrusive.. Your products and services can be promoted fervently. And the reviews, blogs and comments on these sites encourage active participation amongst customers giving new prospects a good chance to test your product.

It takes a lot more than the traditional marketing processes to sway the business community. Following a niche style with refined processes to make your business stand out in a crowd is what digital marketing automation does.  


Know more - marketing automation platform