Showing posts with label B2B lead scoring. Show all posts
Showing posts with label B2B lead scoring. Show all posts

Thursday, November 10, 2011

Creating a Marketing Revolution with Lead Generation Software



Lead generation always takes precedence for marketers despite the fact that businesses have to deal with limited resources and time constraints. To connect with customers, a large part of today’s businesses are using a number of contemporary methods and techniques. Marketing teams are under tremendous pressure to come up with strategies to generate effective and qualified leads. And this can be successfully achieved only when there is collaboration and harmony with between the sales and the marketing teams. Lead generation needs to be all about quality and not quantity, and many companies have revamped their lead generating tactics.

For companies to be successful, lead generation needs to be the focus of business. Effective planning and maintaining a consistent marketing automation tool effort are the two biggest challenges of any promotion, and by adopting the right lead generation plan with helpful tools, there can be a significant difference.  If you do not have a workable lead generation system, then your attempts at lead generation can get difficult. It is therefore necessary to have a complete set of sales lead generation tools at your fingertips to reach your sales prospects.

Making the best of a lead generation software
Having the right lead generation software can be a game changer for any business. Lead Generation Software can add new dimensions without affecting your existing sales. It is a  powerful tool that captures the names and contact information of your prospects from online directories. It is an effective technique that can dramatically lower your lead costs. As it is automated, it facilitates a database of your own out of the generated business contacts and is one of the many lead generation techniques that can help in increasing your traffic and advertising. Lead generation software can manage any kind of leads and do wonders with your lead generation efforts. As lead generation software helps in sorting out the leads, it also helps in distributing them to the sales department. Installing leads generation software is an effective option as they identify your target customer and make all the right decisions for you. Software as a service will help you acquire your customers’ confidence.

With the right system, you can make the most of your lead generation software. With qualified lead generation leveraging efficiencies, marketers can determine their ideal prospects and create the perfect formula for generating leads to drive that population and control your ROI destiny with lead generation software.

Also read on - Lead management

Thursday, October 13, 2011

How to Deal with Not-Yet-Sales-Ready Leads


Till recently B2B marketers focused all their lead generation efforts only on those who have shown interest – companies who have been qualified ‘prospect’, ‘sales-ready’ or ‘marketing-qualified-lead’. However, there is a segment that has been left unattended and ignoring them means that more than three-fourths of the carefully collected lead information is going down the drain.

Ignoring not-yet-sales qualified leads is like having ammunition but not knowing how to shoot. It is the responsibility of the Marketing team to keep in touch with such people to develop a ‘relationship’ first. Also, Marketing will end up spending more time and money to capture lead information on the unqualified ones if they are let off without any action.

Mostly, it is during the interest building stage that these un-qualified ones leak out of the Sales funnel. A simple lack of communication will prevent Sales from working on un-qualified leads because their focus does not deviate from the qualified ones at all. 

Continual communication programs specifically designed for the unqualified ones can be executed to keep them informed, irrespective of whether they are responding.Another main reason for not adequately addressing the not-yet-qualified leads is because of the age old divide between Sales and Marketing.

So, most of the time no action is taken on these leads because there are not enough marketing campaigns targeted by Marketing, and Sales refuses to pick them because they are unqualified.

Keeping a process in place within the lead management system to address such leads will surely go a long way in bringing in more leads for the company.

Since lead generation is a process oriented effort requires to be measured consistently so that process improvements can be implemented at every milestone. Here, milestones of lead generation would ideally mean the transition points of prospects.

The following analytics can be drawn from lead generation efforts.
  • Number of Indentified Leads vs. Total Visited
  • Number of Qualified Leads vs. Total Identified Leads
  • Number of Sale-ready vs. Number of Qualified Leads
  • Cost of campaign per lead
  • Success rate of Lead Conversion to Customer


Apart from this, companies need to constantly monitor metrics, using robust lead management software, related to the geographical background of leads, behavioral aspects, visitor intent identification parameters, etc. Simultaneously, it is vital to regularly follow-up with leads, whether they have been qualified or not.

Know more -  marketing automation software & lead generation software

Friday, October 7, 2011

Choose the Best Process for Success in Lead Management

The secret to any B2B success lies in the process. In marketing automation, it’s not about creativity or conducting a better lead generation campaign. Leveraging the conversions of inquiries into qualified leads and leads into qualified sales is what is important. Prospective leads originate in a wide range of different ways, and there needs be a process in place to manage all those leads. And Lead Management begins with the ability to hit revenue targets in your sales pipeline.

The intent of lead management software is to build a relationship with each prospective customer in a way that their interest develops into opportunities for sales. It is therefore important to choose the best process to ensure success. For example, a marketer places certain ads with the intention that readers will respond and perhaps make a purchase. There may be many inquiries resulting from paid ads, which carry calls to action including  a web site or toll-free number. For this there needs to be a process in place to handle all enquiries. Without investing much, a company can create a great inquiry management process by optimizing each step in the inquiry management chain.
  • Plan a response

In the campaign development process, it is important to plan a response. It is necessary to have a specific code to identify the responses from all outbound communication. Offer multiple response media, like phone, Web, BRC, fax, e-mail, etc. This way there is a wide set of options for a prospective customer to get back to you.
  • Efficient response capture

It is necessary to put together a cross-functional team as the response capture process will work well if it is designed by the people who manage the inbound responses. By considering the best strategy you can ensure that the enquiries do not get mixed up with daily business communications.
  • Fulfilling enquiries

The secret to inquiry fulfillment is speed. Most B2B companies make enquiries asking for more information, and the faster they get that information, the faster they will respond. Matching the fulfillment material to the need and the value of the prospect quickly indicates the value the best companies put on fast delivery.
  • Lead nurturing

Move a lead into the lead nurturing process when the prospect is not yet ready to see a sales person, but may be ready soon. You can use a number of lead nurturing methods like catalogs, newsletters, surveys, white papers and/or birthday cards. With a series of ongoing communications, you can build awareness and maintain trust and contact until the prospect is ready to buy.

By choosing the best practice in your lead management process you can optimize your inquiry management process and greatly increase your revenue from lead generation campaigns.

Know More - lead management system ,  b2b lead scoring

Wednesday, September 7, 2011

How to Improve Your Lead Management Process



How to Improve Your Lead Management Process
Capturing and nurturing a customer’s interest is of prime importance because it is the impetus for whether a product is actually purchased or not. The sole intent of lead management is to build a relationship with each prospective customer in a way that their interest develops into an opportunity for sales. The goal, however, always remains the same - ensuring complete customer satisfaction by marketing automation.

One of the most fundamental processes that is required for an increase in revenue is a periodic review of the lead management program. As prospective leads originate in a variety of different ways, there is usually only a very loose structure in place to manage all those leads. Lead management system begins with the ability to hit revenue targets in your sales pipeline. By adopting the following strategies you can improve your lead management efforts.
  • Specifically define a lead so all employees understand it.

The definition of a lead is one of the biggest disconnects between sales and the rest of the company. Most of the leads that are sent to the sales team are never acted upon. This usually happens when the lead is either not routed through the right person or isn’t ready to engage with the sales person. For sales effectiveness, the sales staff and the rest of the company need a specific definition of when a prospect becomes an actual lead and when it needs to be forwarded to the sales team.
  • Trail the lead source.

It is necessary to keep track of where a prospective lead originated so that you can better determine what works and what doesn’t, as most people hear about a company and its services through ads or referrals. Keeping track of a source helps determine how many times a customer needs to be contacted and what methods of contact work best. By not capturing a source, there is no way of figuring out what works and what doesn’t.
  • Allocate leads quickly.

Studies have proven that the sales closing rate increases tremendously if a prospect is contacted within 48 hours. Quick response sets you apart from the other competitors in the market. This can be tracked as a key sales metric.
  • Implement Lead Nurturing.

Lead nurturing best practices call for nurturing of leads. Most prospective leads are not converted to a sale after the very first interaction with the salesperson. It is necessary to develop campaigns that facilitate the interaction with prospects numerous times so that they can be moved from the sales cycle until they are actually ready to make a purchase.
Any marketing organization will be on its way to optimizing lead generation, maximizing sales revenue, and improving marketing results by implementing these key strategies of lead management.

Thursday, August 25, 2011

Marketing Automation Tools-The need of the Times


Marketing Automation Tools : The Need of the Times
Almost everyone thought that the recession would alter the way B2B enterprises viewed marketing automation and that enterprises would think twice before investing in marketing automation. However, even as marketing strategies are becoming complex and terribly intricate, the recessionary times have seen marketing automation tools emerge even stronger as they have now become adept at understanding and offering solutions that cater to these complexities. An optimized marketing automation tool can provide enterprises effective reduction in costs along with end-to-end marketing operational efficiency. In a constantly evolving business landscape, conventional methods of emailing, print advertisements, etc., have been replaced by newer marketing initiatives, webcasts, search engine optimization, etc. A good marketing automation tool can help capitalize on your marketing promotions and campaigns by providing you with qualified customer leads.
Benefits of Marketing Automation Tools
  • Radical reductions in cost: Manual campaign executions take time and can be fabulously expensive. An optimized marketing automation tool can not only launch but also execute online marketing initiatives speedily.
  • Evolve with the changing environment: Change is inevitable, therefore an optimized marketing automation tool that can respond quickly to changes in the marketing environment can be enormously beneficial for enterprises and their sales teams. Such a tool will improve agility among sales teams as far as their responsiveness towards different evolving aspects of the business is concerned.
  • Business intelligence: Once you know your customers inside and out, catering to their needs will be very easy. A marketing automation tool can offer such intelligence, enabling enterprises to run marketing campaigns that have been planned on the basis of such customer related information and ensuring complete success.
  • Gets you closer to your customer:  Marketing teams across the world search for that one formula that can provide them with the perfect information about their customers’ specific needs and wants. An optimized marketing automation tool can provide such information to assist marketing teams in engaging such content that is customized according to every customer’s likes and dislikes.
  • Effective lead management with enhanced productivity: It is time every enterprise bids a hasty goodbye to dull and repetitive campaign planning tasks. Marketing automation, with its effective lead management software, can offer maximized productivity for all your campaigns.
Every enterprise can benefit from the advantages that marketing automation tools can offer for diverse marketing campaigns. From providing qualified leads and optimized cross-channel communication to effective prospect-customer management, the right marketing automation tools can truly turn an enterprise around and bring in enhanced productivity and ROI.

Read more on - Lead Scoring

Friday, August 19, 2011

Effective Lead Nurturing For Increased Sales



Getting potential customers to come to your website and register does not guarantee increased sales. Not all prospects are ready to buy, but that does not mean that they will never buy. You need to keep these prospects engaged if you want them to ultimately buy. It is important to nurture them so that eventually they become your customers.

The concept of lead nurturing has become immensely popular with marketers today.  It can be thought of as the art of keeping your prospects engaged with the right kind of information at the right time so that ultimately you are the choice the prospect makes.  Lead nurturing is the process of developing a positive long-term relationship with leads/prospects through meaningful dialogue, keeping their attention with a series of time-appropriate messages and then tracking their development into sales opportunities.The information or communication sent to the customer needs to be appropriate and timely or your customer may lose interest in your product and make your marketing efforts ineffective. Lead nurturing programs have become much simpler to design and launch with marketing automation.

According to Aberdeen Research, implementing a lead nurturing practice can yield a 50%+ increase in sales-ready leads, making a large impact in a company's revenue and growth goals. 

Based on lead nurturing, marketers categorize leads based on their sales readiness and pass on to the sales team, only those leads that are ready to buy. And the prospects that are not ready are further nurtured to create interest in the products or services offered. The sales team, on the other hand, makes great progress as they have only hot leads to follow up on. And if any hot lead turns warm, it is directed back to the marketing team to be nurtured. Thus, with lead nurturing, enterprises can ensure maximum sales success.

Highly Effective Stages of Lead Nurturing

Some of the best practices in lead nurturing that can bring about the desired results are:
  1. Map out a Strategy – Chalk out a strategy that can help you keep your leads interested. Plan out the kinds of content that need to be delivered to the prospect as a part of lead nurturing program, keeping in mind their interests. The kinds of content that can be sent include white papers/articles, case studies, data sheets, videos, podcasts, webinars, links to specific industry news/resources and interviews with experts/executives.
  2. Personalize Your Interaction – Personalizing emails is a good strategy. It kind of breaks the ice. Send relevant content based on the interest in the prospect. You have a much higher chance of keeping your prospect in the fold if you provide information they want.
  3. Create a Lead Nurturing Schedule – Develop a schedule for sending out information to the prospect. This helps you keep track of where you are in the lead nurturing funnel.
  4. Reinforce Brand/Product – The prospect has shown interest in your product, and it is up to you to keep his attention with timely messages. Share white papers, videos or demos about your brand or product. Develop case studies and share success stories with clients. In this way you will be able to create an image about your brand.
  5. Strengthen Relationship – Once the image is built, you need to strengthen it and maintain that interest further. You now need to send a controlled communication to influence the prospect’s buying decision.
  6. Close the Deal – Once the prospect is purchase ready, it is time to pass them on to the sales team to close the deal. This can be done with offers of a free trial, and sending references.
In going through the above stages of lead nurturing, you can build up a relationship with the prospect and seamlessly progress to making them potential customers. These best practices can help marketers achieve better sales and improve ROI.



Thursday, July 14, 2011

Formulating an Effective Lead Generation Policy

It is a widely known fact that businesses try to employ diverse and innovative methods in marketing. The Internet has provided a promising platform for B2B lead scoring companies to reach out to larger audiences. And these companies leave no stone unturned to carve a niche for themselves in the market. However, not all companies succeed in this effort. Due to time-consuming procedures and inefficient strategies, marketing efforts often fail.

One of the most important goals of marketing campaigns is identifying potential customers. And this is also the most formidable challenge that businesses face. Lead Generation can be quite intimidating, if businesses are not equipped with the right tools. Several marketing automation solutions have therefore been introduced with the aim to help sales and marketing teams understand buying patterns of customers, and market demands. These solutions also pave the way for successful lead generation.

Tips for Lead Generation
  • Studying Existing Customers & Competitors – To initiate an effective lead generation campaign it is a prerequisite to understand the needs of your prospective leads. Obtaining feedback from customers, who have used the product/service before, can help in this regard.

Online polls, surveys, focus groups, and reviews are other means of understanding prospects’ needs. Reviews provide a healthy picture of what competitors have to offer, and this helps in comparing and assessing products/services. Focus groups are existing customers who can provide positive feedback regarding the resolving capabilities of the product offered.
  • Creating an Effective Campaign – Once the target audience has been identified, the business website can be used to communicate with them. A clear perspective of the product offered, its benefits, etc has to be provided. Businesses can leverage online opportunities such as blogs and article sites, which have been identified as two most popular ways to communicate with prospective leads. Sharing success stories and case studies are two other effective lead generation techniques. Prospects can also be nurtured with informative email messages and newsletters.
  • Thought Leadership Strategies – Lead generation efforts receive a tremendous boost when opinions of industry experts are offered to prospects. This can effectively arouse curiosity and attract the attention of customers.
  • Relevant Query Forms – It is important to ensure that the website contains relevant forms for enquiry. These forms should be easy to fill and should not have too many questions. Lengthy forms are time-consuming and can put-off prospects.
  • Lead Nurturing Strategies - Once leads have been generated successfully, lead nurturing programs have to be initiated. This would involve sending out relevant, interesting information, whitepapers, case studies etc, to keep prospects engaged. This can ensure that a credible relationship is built with the prospects.

Lead generation is the gateway to a successful sales endeavor. A careful effort to build a loyal relationship with prospects can always ensure long-term benefits.

Know more -
lead management