Friday, February 15, 2013

Understanding The Social Media Campaigns


The present day business environment being made up of stiff competition  enterprises need to be well equipped with their operational and marketing strategies besides being technology enabled with world-class information technology infrastructure. Innovations such as the  Internet and the World Wide Web has opened up opportunities for the enterprises to expand their business worldwide through e-commerce. The social media has further facilitated  the business enterprises with a more transparent and interconnected world.

The use of social media as a marketing strategy  is a comparatively new  concept. Nevertheless,  enterprises are realizing the benefits of engaging the social media to attract  new customers. Most of the techno savvy enterprises who engage their customers through various campaigns are today making use of social media campaigns as a marketing platform  for lead generation. This offline marketing technology is sure to bring in valuable returns on investment for the enterprises. The buzz created within the social communities facilitates to engage business prospects to discussions  which further encourages traffic to the websites leading to awareness about products and services.

The enterprises that use  social media campaigns as a marketing strategy need to stay in touch with the discussions at these venues so to be able to contribute and clarify the queries raised during the discussion. Such reach out to the prospects through specialized media campaigns makes social media an effective tool for lead generation. With technology enabling marketing automation, the B2B markets are further benefited with social media, as the leads generated can be followed and nurtured. The visitors to the social  websites are pulled into the sales funnel who then qualifies as strong prospects after effective lead nurturing.

The leading marketing automation service providers tend to blend the social media campaigns with other  lead generation activities  to provide their clientele an overall marketing program that will boost their credibility and trust in the market besides increased sales leads and closure of more deals. However, not all social media campaigns are meant to provide product or service information.  Most of the global enterprises who  use social campaigns focus on the interest of the people and create content assets to be shared across the network. Such activities besides helping to promote to other channels also helps in creating a customer or user dialogue forum.

To establish an enterprise in the industry,  it is vitally important and necessary to connect with the  audience. Content rich social media campaigns help  in creating a conversation between the brand, customers & prospects leading excellent opportunities to connect with them. Interesting posts on the networking sites provokes comments and questions from the users and prospects helping the enterprise understand the consumer better. 

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