The present day business environment being made
up of stiff competition enterprises need to be well equipped with their
operational and marketing strategies besides being technology enabled with
world-class information technology infrastructure. Innovations such as the
Internet and the World Wide Web has opened up opportunities for the
enterprises to expand their business worldwide through e-commerce. The social
media has further facilitated the business enterprises with a more
transparent and interconnected world.
The use of social media as a marketing strategy
is a comparatively new concept. Nevertheless, enterprises are
realizing the benefits of engaging the social media to attract new
customers. Most of the techno savvy enterprises who engage their customers
through various campaigns are today making use of social media campaigns as a
marketing platform for lead generation. This offline marketing technology
is sure to bring in valuable returns on investment for the enterprises. The
buzz created within the social communities facilitates to engage business
prospects to discussions which further encourages traffic to the websites
leading to awareness about products and services.
The enterprises that use social media
campaigns as a marketing strategy need to stay in touch with the discussions at
these venues so to be able to contribute and clarify the queries raised during
the discussion. Such reach out to the prospects through specialized media
campaigns makes social media an effective tool for lead
generation. With
technology enabling marketing automation, the B2B markets are further benefited
with social media, as the leads generated can be followed and nurtured. The
visitors to the social websites are pulled into the sales funnel who then
qualifies as strong prospects after effective lead nurturing.
The leading marketing automation service providers tend to blend the social media campaigns with
other lead generation activities to provide their clientele an
overall marketing program that will boost their credibility and trust in the
market besides increased sales leads and closure of more deals. However, not
all social media campaigns are meant to provide product or service information.
Most of the global enterprises who use social campaigns focus on
the interest of the people and create content assets to be shared across the
network. Such activities besides helping to promote to other channels also
helps in creating a customer or user dialogue forum.
To establish an enterprise in the industry,
it is vitally important and necessary to connect with the audience.
Content rich social media campaigns help in creating a conversation between
the brand, customers & prospects leading excellent opportunities to connect
with them. Interesting posts on the networking sites provokes comments and
questions from the users and prospects helping the enterprise understand the
consumer better.
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